Clients

One of our most longstanding clients, we have conducted projects across a wide range of areas including strategic advertising development, product development, web and promotional materials and a highly strategic customer service project, for which we won the prestigious Prosper Riley-Smith award for Research Effectiveness.

Working with Disneyland Paris on their latest advertisement campaigns and ongoing customer journey studies has kept us young at heart!

Listening to both consumers and dealerships over the past years as Skoda continues to reinvent itself to the forward thinking brand it is today, has been a journey we’ve truly enjoyed.

Unsurprisingly, Moet & Chandon Champagne projects are as popular amongst participants as they are amongst our team. Though we do have to warn all involved if there won’t be any tastings!

We have worked on numerous B2B and B2C finance projects with MBNA.

Not only have we rummaged through consumers fridges, we’ve made them talk about their washing machines as if they were animals and think about their cookers as a family member. These are just some of the projective techniques we have used to discuss Indesit products with their customer base.

The brand has come along way since their still much loved Ambassador campaign. And we’ve been with them every step of the way with continued product development and advertising campaign projects.

We’ve been working on projects for L’Oreal for over 20 years now. Covering NPD, packaging and advertisement and lots more, there aren’t many aspects of the brand we haven’t spoken to consumers about.

Whether testing the newest variants of Boursin or understanding why mums love Babybel for their kids, Bel projects are always as delicious as they are stimulating and fun.

Travel is something that is in our veins as a team. Working with Exodus affords us this escape whilst on the job.

We’re proud to have worked with this leading French fashion house. We like to think it’s kept us stylish too..

Having to convince onlooking colleagues that we’re actually working is just part of the fun we have with Mecca Bingo.

One of our longstanding clients. It’s always a pleasure to work with the team and Lindt, especially when there are new products in development!

We don’t shy away from any topic. Our work with Skyn is evidence of this mantra.

Working closely with the HotelPlan team on some of the services provided by their ski travel brands has hardly felt like work!

Working with CooperVision to help understand the perspective of both wearers and Optometrists has been a rewarding and interesting experience for us.

We’ve worked with YouTube for several years now. Throughout the Covid-19 pandemic, we’ve been tackling issues such as optimising online learning and managing the spread of fake news.

We’ve kept in touch with our youth, working on this iconic brand.

Bikers have always been keen to talk to us about new developments from this British motorcycle giant.

We’ve provided a UK context to global projects from this multinational financial services company.

We’ve conducted B2B and B2C projects over a number of years for Santander.

UX testing with this tech giant has kept us and our participants ahead of the curve on mobile developments for over a decade.

We’ve helped Reebok to better understand their audience as they seek to make contemporary twists on their long standing classics.

We’ve conducted a number of B2B projects with o2 as they’ve expanded their business service packages.

From baristas to coffee drinkers, via influencers, we’ve enjoyed talking about the real Italian coffee with a wide range of people over the years.

Working across their entire product range, adults and children alike, have told us how much they enjoy Kinder projects.

We’ve looked inside hundreds of fridges and compared household appliances to animals during our work on Hotpoint products.